Customer service - questions, suggestions and comments regarding our publishing range
Having any questions, suggestions or comments regarding our range of products? Just use our contact form to let us know!
The following is a list of frequently asked questions (FAQs). If you have any questions, there’s a chance you’ll find the answer here.
I’m looking for a special edition or any other article not in your current sortiment.
This may be a book out of print or an instrument or set not included in our current catalog.
In this case use our contact form. We’ll get back to you as soon as possible.
How can I order your catalog?
Simply use our catalog order form to tell us which ouf our catalogues you want, and we’ll be happy to sent it directly to you.
How can I order a replacement CD or DVD?
Just use our contact form to let us know the CD- or DVD-title you’re missing and we’ll contact you as soon as possible.
Where can I order your books, instruments or sets?
All of our articles are available at music stores. Voggenreiter products are also available (or can be ordered at short notice) at many bookstores.
You can also order our products conveniently and fast using our Online shop.
Tell us what you think!
Should you be dissatisfied with our books, instruments or sets or if you want to complain about something, please use our contact form.
If you have any problems with one of our products bought at your local dealer, please contact him first.
I’m looking for a special edition or any other article not in your current sortiment.
This may be a book out of print or an instrument or set not included in our current catalog.
In this case use our contact form. We’ll get back to you as soon as possible.
How can I order your catalog?
Simply use our catalog order form to tell us which ouf our catalogues you want, and we’ll be happy to sent it directly to you.
How can I order a replacement CD or DVD?
Just use our contact form to let us know the CD- or DVD-title you’re missing and we’ll contact you as soon as possible.
Where can I order your books, instruments or sets?
All of our articles are available at music stores. Voggenreiter products are also available (or can be ordered at short notice) at many bookstores.
You can also order our products conveniently and fast using our Online shop.
Tell us what you think!
Should you be dissatisfied with our books, instruments or sets or if you want to complain about something, please use our contact form.
If you have any problems with one of our products bought at your local dealer, please contact him first.